Hiding email address in invitations

Forum|Forum|3 years ago
September 7, 2022
4 replies
0 views

We are looking to hide email addresses of our staff when sending invitations for Zoom Meetings. our clinicians do not want their email to show when they invite patients to join for telehealth. Any thoughts or suggestions? TY

Best answer by ccameron

Wouldn't have any Zoom-specific directions if going this route. The service email you make would serve just as an email tool separate from Zoom.

-The email would be used to copy meeting join info (made by personal Zoom accounts) to send to your attendees.

-This is a bit more of a manual process but would hide your team's personal email addresses

ccameron

Community Champion | Employee

Hello @sblongy,

Will need a bit more info here. How are these invites or join links being sent?

-If they're being emailed, one workaround could be to mark a service account. Example: zoominvite @ telehealth . com

-This way invites can be sent and easily added to attendees' calendars without giving out personal email info.

S

sblongyAuthor

Newcomer

Thank You, yes we are sending via email. Would a service account take a license? Would we need a service account for each staff sending invites?

ccameron

Community Champion | Employee

-If the meeting is being hosted by the service account, it would only need a license if paid features were needed (meeting over 40 minutes as an example).

-Each staff would need an account like this unless you only used the service account purely as an email tool to send the join information. The meeting could be hosted by your staff's personal zoom accounts still.

If this answers your question, please accept as solution.

S

sblongyAuthor

Newcomer

Are there instructions on how to do that? Use your personal account with the service account?

ccameronAnswer

Community Champion | Employee

Wouldn't have any Zoom-specific directions if going this route. The service email you make would serve just as an email tool separate from Zoom.

-The email would be used to copy meeting join info (made by personal Zoom accounts) to send to your attendees.

-This is a bit more of a manual process but would hide your team's personal email addresses

L

lynn895

Newcomer

You could follow a manual process of copying the Zoom invite into a calendar invitation each time. You could also use APIs to automate this. If you are not a developer there is a marketplace app, Salepager, that lets you send blind carbon copy calendar invites for Zoom meetings that hide the email addresses of your staff.

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