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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Help!

teacher1mx
Newcomer
Newcomer

‎2022-10-17 06:20 PM

Trying to sign up in Zoom. At the end of the sign up process, two words appear that read "Cookie missing". I have tried to register two credit cards but no luck. Does anyone here know what this means and how to fix it?

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1 REPLY 1

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2022-10-18 01:10 AM

hi @teacher1mx ,

 

Can you give us more information? Are you trying to make the purchase and register your account? or on an account created to make a purchase?

Have you tried doing it from another device? that it is not a problem that you have cookies or popups blocked and you are getting an alert and you cannot view it due to that configuration!

I'm waiting,

Best regards,

Please mark if this solution helped you so that other colleagues can find it!
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