Help!Could Not get my meeting to launch...using MAC/Safari | Community
Skip to main content
C
Newcomer
Cheryle
Newcomer
March 17, 2022
Question

Help!Could Not get my meeting to launch...using MAC/Safari

  • March 17, 2022
  • 2 replies
  • 0 views

I couldn't launch my meeting that I was the host of today even though I downloaded Zoom app again and reinstalled it (uninstalled the older Room app). I could get into Zoom, create the meeting but starting the meeting became an issue. Thanks!

      2 replies

      J
      Community Champion | Employee
      jefrancisco4
      Community Champion | Employee
      March 17, 2022

      Hi @Cheryle , Are you getting an error message when starting the meeting? 

        _
        Newcomer
        _ZoomUser_
        Newcomer
        March 18, 2022

        Yeah did you get an error message? 

          J
          Community Champion | Employee
          jefrancisco4
          Community Champion | Employee
          March 25, 2022

          @Cheryle Are you still having the issue? If yes, let us know what is the error message if in case you get one.

            J
            Newcomer
            JJplus
            Newcomer
            March 31, 2022

            Hi! Im getting the same issue. It's error 300. and wont get resolved using the reinstall method

              J
              Newcomer
              JJplus
              Newcomer
              April 1, 2022

              @JJplus was this working before? Are you using the Zoom desktop app or mobile app? Are you also able to sign in to Zoom via the web portal - https://Zoom.us and try to test if you can join the meeting from there. Also make sure you have the Zoom application updated. 

               

              If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

               


              Yeah it was working before on my Mac, both desktop and app. I changed my laptop so needed to reinstall zoom yesterday.  Apparently, the zoom app and desktop wont launch both on safari and chrome if I use my personal account with login through Facebook. But it works if I use my company zoom account using email log in

               

              Terms & ConditionsAccessibility statement
              Copyright © Zoom Communications, Inc. All rights reserved.