Headphones don't work with zoom app

[Dbronstein]

I have a Windows 11 laptop. When I join a meeting via web browser, everything works fine. I hear the sound through the speakers and when I plug in wired headphones to the headphone jack, the sound comes through the headphones.

When I use the zoom app. the sound won't come through the headphones. It comes through the speakers fine, but when I plug the headphones in, the sound still comes through the speakers. Does anyone know how to fix this? I have already uninstalled and reinstalled zoom.

[bstrelko]

Can you please try to manually select the headphones as your mic and speaker?

You can do this via Settings->Audio or by clicking the up-caret next to your mute button (bottom of Zoom window) when in a call:

Please ensure that your headphones are manually selected as speaker (and most likely mic as well, if these have an integrated microphone).