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Headphones and computer speaker both on

talon
Newcomer
Newcomer

Hi,

I engaged a ZOOM meeting 2 days ago, at 5:30 am USA time, and encountered a problem with my audio.

Both my headphones and computer speakers were both on at the same time.

I only wanted my headphones on.

Can someone please advise?

4 REPLIES 4

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

If you are on a Mac you may have an "Aggregate Device" or "Multi-Output Device" configured. These provide the ability to output to multiple devices simultaneously.

 

You can take a look in the Mac app "Audio MIDI Setup" to see if this holds true.


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


I have a similar problem. In the classroom the only way to play a video is through zoom which I control from my computer. When I try to play a video, both the speaker of my computer and the speaker of the class computer turn on. I can't get the system only play shared sound. I tried to plug my headphones into my computer, but the sound sharing stopped. I am on a pc. 

talon
Newcomer
Newcomer

Hello, it's been a long time.  Please try finding the setting on Control Panel.  

talon
Newcomer
Newcomer

There is a setting on control panel that turns off something, like the speaker?  It's been a long time.