Has anyone heard sharp electric sound through audio jack and screen freeze issues with Zoom Client? | Community
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Newcomer
August 30, 2021
Question

Has anyone heard sharp electric sound through audio jack and screen freeze issues with Zoom Client?

  • August 30, 2021
  • 1 reply
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Has anyone heard sharp electric sound through audio jack and screen freeze issues with Zoom Client?

    1 reply

    Community Manager
    August 30, 2021

    Hey @Nikit_Sharma, I would recommend going into your Zoom desktop client settings under Audio and set the speaker to 'Same as System', which will be your default speaker for your desktop, and see if that makes a difference.

     

    While in the Audio tab of your settings, check, 'show in-meeting option to enable "Original Sound'. You'll find this while in a meeting and select the default microphone. 

     

    I hope this helps! If not, I would try looking into updating your audio drivers and/or reinstalling the Zoom desktop client from zoom.us/download.

     

    Newcomer
    August 31, 2021

    Thanks for the update. But I have done all of these and still I am facing the same issue.

    Any other possibility ?

    Community Manager
    August 31, 2021

    Hey @Nikit_Sharma, have you tried Zoom with any other speaker devices? A USB or Bluetooth device, for example? It's not your audio jack, but a USB or Bluetooth source of input and/or output for your speaker and microphone might help.