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Habilitar la resolución HD

JuanMalasquez
Newcomer
Newcomer

‎2022-03-03 04:08 PM

Estimados,

 

Desde la cuenta Admin de Zoom no me esta permitiendo modificar la opción HD como indican el manual de uso.

No me aparece las opciones de StandarD HD y Full HD.

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2 REPLIES 2

J-Zoom-ATL
Zoom Employee
Zoom Employee

‎2022-03-04 08:42 AM

@JuanMalasquez Primero debe cumplir con los requisitos previos y, si se cumplen, deberá comunicarse con el soporte de Zoom para habilitarlo.

Full HD está limitado a los planes Business y Enterprise.

Uso de video HD de grupo 

Soporte de contacto 

 

Si esta respuesta ayudó a resolver su pregunta/problema, presione el botón "Aceptar como solución" a continuación.

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Claudia79
Newcomer
Newcomer

‎2025-06-24 11:24 AM

zoom pro doesn't allow HD?

 

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