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Zoom AI Companion2023-04-18 06:04 AM
I WANT TO ADD 2 ADDITIONAL "ALTERNATIVE HOST" TO MY REOCCURRING MEETING BUT DON'T SEE WHERE TO DO THAT. HOWEVER, I DO SEE THE OPTION FOR "ALTERNATIVE HOST" IF I WERE TO CREATE A NEW MEETING.
DOES ANYONE HAVE A SOLUTION?
Solved! Go to Solution.
2023-04-18 06:41 AM
In the recurring meeting, select "Edit" to change the settings of the meeting. Under the "Options" area (just under the audio & video settings) Select "Show" next to Options to add your alternative hosts.
Hope this helps!
2023-04-18 07:25 AM
Hi!
The individual you are selecting as an alternative host must be a licensed user on the same account (ex: I can assign individuals at my company as alternative hosts but not outside of my company as we are not under the same "Organizational Account").
2023-04-18 07:59 AM
Hello!
We've surpassed my knowledge in Zoom. 😕 You may find this article helpful: https://support.zoom.us/hc/en-us/articles/360028938451-Adding-existing-users-to-a-paid-account
I wish I was able to assist you further! Have a good day & hope the solution is quick!
2023-04-18 06:41 AM
In the recurring meeting, select "Edit" to change the settings of the meeting. Under the "Options" area (just under the audio & video settings) Select "Show" next to Options to add your alternative hosts.
Hope this helps!
2023-04-18 06:52 AM
MEGANN, YOU ARE A LIFESAVER!!! THANK YOU SO MUCH!!!! HAVE AN AMAZING REST OF YOUR WEEK!
2023-04-18 07:08 AM
so i went to hit save and it says, "unable to assign...because user cannot be selected at this time". Do you know what that means???
2023-04-18 07:25 AM
Hi!
The individual you are selecting as an alternative host must be a licensed user on the same account (ex: I can assign individuals at my company as alternative hosts but not outside of my company as we are not under the same "Organizational Account").
2023-04-18 07:43 AM
mmm...I KIND OF UNDERSTAND. HOW DO I ADD SOMEONE TO MY ACCOUNT?
2023-04-18 07:45 AM
DO I HAVE A BUSINESS ACCOUNT?
2023-04-18 07:59 AM
Hello!
We've surpassed my knowledge in Zoom. 😕 You may find this article helpful: https://support.zoom.us/hc/en-us/articles/360028938451-Adding-existing-users-to-a-paid-account
I wish I was able to assist you further! Have a good day & hope the solution is quick!
2023-04-18 08:31 AM
THANK YOU SO MUCH FOR GOING ABOVE AND BEYOND! I TRULY APPRECIATE YOUR HELP!