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2023-02-11 10:01 AM
My zoom wouldnt open so i uninstalled it, and tried to reinstall it and it wont reinstall and I've missed work meetings all week because zoom doesnt offer customer service with a pro plan.
2023-02-11 10:46 AM
Welcome to the Zoom Community, @kathydesmond.
Zoom Support availability varies by the type of account you have.
For Pro accounts, increased access to Support depends on your monthly subscription totals - and this is a new thing, so I'm not exactly sure how that "subscription total" is calculated. See this page - scroll down about a third of the screen, and if you're the account owner/admin, click the Owner/Admin tab:
https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support
If you'd like me to help, provide some details of what you've tried, and what indications you're getting. I'm not a "Mac person", but I have a Mac Mini running Monterey 12.6 - I might be able to provide some guidance.
Note that you can launch Zoom in a web browser as well, as a workaround until you can get Zoom installed.