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HD Pro Webcam C920 (Logitech) doesn't work on Win 10 PC after latest update 5.11.4

EmPratalaharja
Newcomer
Newcomer

‎2022-08-21 09:01 PM

The subject line states the issue. This happens consistently whenever I begin a Zoom meeting and try to turn on the camera - it will just show a blank dark rectangle as if there's no webcam.  The audio works fine. 

 

Troubleshooting done:

  • Reinstalled Zoom
  • Updated device drivers
  • Restarted PC after each install
  • I tested the camera in Discord, Google Meet, and MS Teams. Everything works as intended.

Please advise.

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1 REPLY 1

HarryNewton
Newcomer
Newcomer

‎2022-10-13 12:23 PM

My problem also . Not only doesn't the Logitech webcam work on Zoom, but neither does my external wired headphones. They used to. Is the problem that I need to upgrade my Zoom software. I'm running Win 10.

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