HD Pro Webcam C920 (Logitech) doesn't work on Win 10 PC after latest update 5.11.4 | Community
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E
Newcomer
EmPratalaharja
Newcomer
August 22, 2022
Question

HD Pro Webcam C920 (Logitech) doesn't work on Win 10 PC after latest update 5.11.4

  • August 22, 2022
  • 1 reply
  • 10 views

The subject line states the issue. This happens consistently whenever I begin a Zoom meeting and try to turn on the camera - it will just show a blank dark rectangle as if there's no webcam.  The audio works fine. 

 

Troubleshooting done:

  • Reinstalled Zoom
  • Updated device drivers
  • Restarted PC after each install
  • I tested the camera in Discord, Google Meet, and MS Teams. Everything works as intended.

Please advise.

    1 reply

    H
    Newcomer
    HarryNewton
    Newcomer
    October 13, 2022

    My problem also . Not only doesn't the Logitech webcam work on Zoom, but neither does my external wired headphones. They used to. Is the problem that I need to upgrade my Zoom software. I'm running Win 10.

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