Guitar not audible in Zoom call from Desktop | Community
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Newcomer
January 26, 2023
Question

Guitar not audible in Zoom call from Desktop

  • January 26, 2023
  • 1 reply
  • 5 views

I am a Guitarist
I teach guitar so need to have clear sound of it
i connect my Samson G Track Pro mic to it but the Guitar sound is not coming clear.
i have selected right mic ETC still the problem persists please guide me on this

 

    1 reply

    Community Champion | Employee
    January 26, 2023

     

    Hi Please ensure under Settings -. Audio Choose, Original Sound for musicians and since you are playing music, Keep all checkboxes unselected. Hope that helps.  If it did, Please accept the answer as an accepted solution. 

     

    YashwantAuthor
    Newcomer
    January 26, 2023

    I have done that

    That's so nice of you to reply to this

    Thank you so much for your reply but unfortunately it doesn't work.

    I was aware about it.

    Earlier it used to work

    But now a days I don't know how come that setting seems useless.

    I tried contacting Zoom Support chat

    But they have bots to reply the question given by them and this particular problem is not addressed.

     

    Still i am clueless.

    Newcomer
    January 31, 2023

    Also try updating your zoom app to the latest version. 

    Otherwise Please open a support ticket for further troubleshooting
    Good luck

    Based on their most recent update (see latest article related to original sound), it looks like users will need a paid account to access the original sound feature. It's not extremely clear and there are thousands of music teachers/students who are frantically searching for other options/alternatives to Zoom this month.

    If this is not the case, then Zoom Support needs to clarify the update.