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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Guests Unable to log in from Indonesia

zumurudi
Newcomer
Newcomer

My teachers from Indonesia can not log in. We are an Australian-based institution. I have unblocked the regions so that they can log in, but they are still unable. 

I am using Windows.

Zoom version :

July 24, 2023 version 5.15.5 (19404)

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @zumurudi.

 

The calling plan available by default is documented in this Zoom Support article:

https://zoom.us/zoomconference

 

The middle column is International (direct-dial) Numbers, and the right-side column is Tollfree Numbers.

Ray_Harwood_1-1691390871456.png

 

Normally audio is easily obtained via the computer/internet, without resorting to telephone services.  Before pursuing a costly telephone plan to add these, I'd suggest verifying whether or not they can participate fully via an internet connection only.


Ray -- check out the GoodClix website.