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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Group HD video

ghartman233
Newcomer
Newcomer

I am the account owner (Zoom Pro One) and only user. I want to enable Group HD Video, but get a "Locked by admin" message. How do i make this happen?

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @ghartman233 

 

You have to request it first.  See this Zoom Support article for details:

https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video 


Ray -- check out the GoodClix website.

TaylorMiller
Newcomer
Newcomer

Hello,

I'm a Pro user too and would like to request that you activate Group HD for me.

How and where do I send the request?

Thank you