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Newcomer
April 20, 2023
Question

Group HD video

  • April 20, 2023
  • 2 replies
  • 0 views

I am the account owner (Zoom Pro One) and only user. I want to enable Group HD Video, but get a "Locked by admin" message. How do i make this happen?

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 21, 2023

    Welcome to the Zoom Community, @ghartman233 

     

    You have to request it first.  See this Zoom Support article for details:

    https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video 

    Newcomer
    October 4, 2023

    Hello,

    I'm a Pro user too and would like to request that you activate Group HD for me.

    How and where do I send the request?

    Thank you