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Grey boxes when sharing screen

htaylorpsych
Newcomer
Newcomer

Hello,

 

Is there anyone who can help with this?! when i share my screen, and click 'optimize for video' the grey boxes appear. There is nothing i can do other than unclick the 'optimize video' box to stop this happening, however then the video doesn't play properly. i've searched and searched and can't find a solution!

 

Please help!!

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