Grey boxes when sharing screen

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Hello,

Is there anyone who can help with this?! when i share my screen, and click 'optimize for video' the grey boxes appear. There is nothing i can do other than unclick the 'optimize video' box to stop this happening, however then the video doesn't play properly. i've searched and searched and can't find a solution!

Please help!!

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!