Green box appears around a participant that was muted by host | Community
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Newcomer
November 20, 2021
Question

Green box appears around a participant that was muted by host

  • November 20, 2021
  • 4 replies
  • 1 view

Does any one know if this is a toggleable setting for this feature, or does anyone know why this happens in the first place? 

The issue: I host meetings pretty regularly and one of the features that I use very regularly is muting people when they don't realize that they aren't muted (especially when a speaker is talking). Every time I mute a participant, however, they are briefly spotlighted by that green box and they replace the speaker view (even if the now muted participant wasn't making any noise on their screen beforehand.) This can be distracting for everyone else paying attention to the person who actually was speaking because they are replaced for a few seconds by a random screen that was muted.

 

Is there a solution or setting for this yet??? Will there be a solution or setting in the future??? Let me know if anyone else has experienced this issue. I have not seen a post explaining this problem in the community as of yet.

    4 replies

    Nicolo_dp
    Employee
    Employee
    November 23, 2021

    Hi @OliverSiemens02

     

    As the meeting host, you can decide to use the "Spotlight" option: Spotlight video puts up to 9 participants as the primary active speakers for all participants, and participants will only see these speakers. 

     

    Here you can find more info: https://support.zoom.us/hc/en-us/articles/201362653-Spotlighting-participants-videos

     

    Hope this helps!

    Newcomer
    January 1, 2022

    I agree with this and would like a solution. At times during our zoom meetings we have question and answer, so spotlighting the conductor or the commenters is not feasible. 

     

    Also, we've been using Zoom since the beginning of the pandemic in our area. I think this is a newer issue. IE: this hasn't always been the behavior. 

    Newcomer
    February 24, 2022

    We have observed the same behavior. Any updates?

    Newcomer
    September 10, 2022

    I experienced this problem for the first time after 2 years of using zoom with no issues like this. Perhaps the intruding speaker's volume is too high?