Global Dial-in option

Forum|Forum|1 year ago
November 20, 2024
1 reply
0 views

Hello,

We are based out of India and supporting our client based in USA. Client has provided us Zoom accounts but have not enabled India dial-in number (global dial in). They do not want the additional expense of the plan. Can we procure plans for our team in India from our organization where we get India dial in number and use that to dial into client meetings set up with their accounts? Connecting the meetings currently through VDI is throwing audio issues and we are not allowed to install zoom in our local systems.

storyhub

Community Super Champion | Customer

Rather than trying to use a dial-in connection which will have poor quality and expensive voice services you might want to try the browser version of Zoom if you are just trying to do an audio connection. The audio quality will be better than dial-in and usually browsers are usable on VDI with minimal resource requirements.

Let me know if this is a workable solution.

A

AshwinDAuthor

Newcomer

Thank you for your suggestion. We tried the browser based audio and it did not help. We are using Edge. Would that be an issue? We stopped using Chrome due to RAM issues.

storyhub

Community Super Champion | Customer

Since VDI uses a very thin client it requires a plugin and special installer to use Zoom and depending on the configuration may be a bit tricky to configure depending on the systems design. Take a look at the following article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063810

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