Newcomer

Question

Getting spam Zoom meeting

Forum|Forum|9 months ago
April 23, 2025
15 replies
38 views

Our company has been getting spam Zoom invites for webinars, and because we are all on iOS, it is automatically included in our calendars, etc.

As they are valid Zoom meeting requests, even just declining these meetings is a pain, so the admin has just blocked any email from zoom.us, and told everyone to use "something else."

Is there a way to report these spam to Zoom? Zoom does not do customer support very well.

Other

ExpertswhoJohn

Community Super Champion | Customer

Hi @Peter_Harris

Welcome to the community.

Sorry, you are having this problem. Among the millions of meeting requests, there are some malicious actors attempting to disrupt or compromise the system.

We have brought it up with the engineering team, and they are looking at how it can be reported and stopped.

John

P

Peter_HarrisAuthor

Newcomer

Thanks. Because we are being flooded with them, and it seems that even if you delete the meeting it still appears on Mac calendars, enterprise has now put all zoom meeting request into the spam folder.

Clients who want to send zoom meeting have to tell us on the zoom meeting for us to pick it up, so at the moment, they are using alternative tools.

S

stacybraiuca

Newcomer

Agreed, I have at least 10 a week and sometimes 4-5 per day (likely from the same people but they change the email address every time)

MGSR

Community Manager

Hello @Peter_Harris,

Thank you for your patience and continued support—we truly value your feedback.

We're excited to announce the rollout of our enhanced unsubscribe experience. For lower-tier webinar licenses, all webinar-related emails will now include an unsubscribe link at the bottom. With a single click, recipients can immediately unsubscribe from all webinar communications associated with that Zoom account.

If you change your mind, you’ll have the option to resubscribe right from the confirmation page—making the process quick and seamless.

To help us maintain a trusted email experience, please continue reporting any spam senders via the following link: https://zoom.us/trust-form.

Thank you for being a part of our community as we work to improve your Zoom experience.

I

IamCraigB

Newcomer

The problem with this is that the emails that these spammers use are all "throw-away" email addresses. So, unsubscribing doesn't do too much; they just use a new email, a different Zoom, and continue to exploit the Zoom system.

I receive multiple disruptive emails weekly, interfering with my legitimate meeting communications. By these other messages, I can see I am not the only one that this is happening to.

A better option than just unsubscribing would be to report the account for fraudulent use. Perhaps a "REPORT TO ZOOM FOR FRAUDULENT MEETING REGISTRATION," or something along those lines.

I would assume that the Zoom system can establish who these spam Zoom accounts belong to by the meeting ID and shut the meeting or the account down, especially if multiple people report the same meetings and meeting ID's that are embedded in the email messages.

A

aubrey54

Newcomer

This unsubscribe feature doesn't seem to work. I have unsubscribed multiple times from the same sender and I keep getting added to their spam lists.

J

jdkahler

Newcomer

Sounds like the way I experience it. Spammers LOVE to get an email that confirms your address. And they know if you block the email your mail system will start blocking every email from Zoom.

ExpertswhoJohn

Community Super Champion | Customer

In the meantime, you can report them.

https://zoom.us/trust-form

T

Timox14

Newcomer

The trouble seems to be that Zoom doesn't seem to care about this problem.
Spammers are able to use the system and even add events to our calendars.

When you try to report it - you may as well tell your cat.
Either Zoom does something like getting rid of spammers (how? that is their problem) or their reputation falls to somewhere like the spammers.
Can't wait for a company who offers a Zoom webinar service - but with an effective Spam blocker.
Meanwhile Zoom - lift your game!

C

ChrisMm

Newcomer

It’s extremely frustrating. A growing number of spammers are using Zoom, because users won’t report “zoom.us” domain as spammer.

Finding spamer reporting in the Zoom website is a challenge, but it's so cumbersome that only a minority of users can do it. It is easier to send spam emails than to report them.

This could be prevented with two simple features:

One-click "Report Spam" link: Embed a mandatory, single-click spam‐reporting link in all Zoom invitation emails, as GoToWebinar does.
Conditional "Upload Contacts" access: Only enable the upload-contacts feature once the user’s sending domain has been authenticated (i.e., using their own corporate domain as sender), or after three months of trouble-free Zoom usage.

MGSR

Community Manager

Hello community members,

Thank you for bringing this to our attention, and we apologize for the inconvenience.

We've raised your concerns regarding the continued receipt of spam invitations despite unsubscribing. We'll keep you updated as soon as we have more information.

In the meantime, we appreciate your patience.

D

dofrye

Newcomer

I have been dealing with one of these spammers since the beginning of the year. This user is hijacking the Webinar system. They reschedule the same webinar each week and promote another product. The "from" and 'reply" email address is changed for every webinar.

The current one I have reported in the Trust system has webinars planned through July 23rd.

Please try to find a way to shut these spammers down, please.

P

Peter_HarrisAuthor

Newcomer

I agree. Each zoom call should be linked to a unique account and people should be able to unsubscribed via zoom. As for now, the company is deleting zoom meetings coming to our system, so all users are now using meets or google.

Zoom is now a nonworking app in our company.

J

joseph1122

Newcomer

We've been facing the same issue at our estate agency — constant spam Zoom invites cluttering up calendars, especially on iOS where they auto-appear. It’s disruptive and frustrating, particularly when you're trying to stay on top of client meetings or property viewings.

A few tips that helped us:

Report the Spam: You can report spam Zoom meetings via Zoom’s Trust & Safety team here: https://zoom.us/trust-form. It's not super fast, but it’s better than nothing.

Disable Calendar Auto-Add (iOS): Go to Settings > Calendar > Accounts, and disable auto-adding of invites or try using a different calendar app where you control which invites show up.

Zoom Settings: If your company owns a Zoom account, the admin can adjust invite permissions and filter which external invites get through.

Email Filtering: Instead of blocking all of zoom.us (which can backfire), try setting up specific email filters to move these to a spam folder automatically.

Hopefully Zoom improves support in this area. Until then, these small steps can help reduce the clutter.

— estate agency Ilford

A

amn2201

Newcomer

Peter, same here! In the last three month I got 20 Spam invitations. I tried to tell support but they just closed the ticked "has been solved? We didn't hear from you". Although it's quite easy: A simple "SPAM" Button would do at the end of each cancellation. Then this mailadress of the spammer could be blocked to use a) our emails and b) to use Zoom at all. And since support does not anything - I JUST QUIT my premium and will use Teams in future. So ... if zoom only learns if they lose money.. so it will be this way. I am out. I then will block all Zoom emails in MY systems - and so I will tell everybody "sorry, I do not use Zoom anymore" - and then they will lose even more. Because if more people react like me, maybe they will rethink their policy.. but then it's too late.

A

amn2201

Newcomer

I quit today. I am sick of this problem - because I have other things to do than sorting out Zoom -Spam Appointments out of my email AND calender several times each day!

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