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Getting Kicked off Zoom

RitaHolmes1972
Newcomer
Newcomer

I  have Workplace Pro.  When I'm in a Zoom Meeting I usually get kicked off at some point.  Is there a reason why this happens?  I feel I pay a lot of money for the service only to get disappointed in a meeting.  What can I do to prevent this from happening.  I am usually on my laptop with this occurs.

2 REPLIES 2

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @RitaHolmes1972 

Most often is is a network issue. Make sure you have a good wireless and broadband signal.
I always try and use a cable.
You can see how you are doing from the diagnostics.
Screenshot 2025-01-23 182021.png

hope that helps

john

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @RitaHolmes1972!

Did you see the previous response from @ExpertswhoJohn?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?