Getting Invalid ID error | Community

Newcomer

Question

Getting Invalid ID error

Forum|Forum|4 years ago
February 15, 2022
1 reply
4 views

I got this error for a meeting I'd scheduled for 11. I had just ended some earlier meetings with the same client with no problem. When I got this error, I was not able to join my own meeting, so I deleted the zoom location and added a new one using the Outlook add-in. Once I did that, I restarted my meeting. My internal colleagues were then easily able to join the meeting, but none of the external clients were able to join.

How do I prevent this from happening in future?

Community Champion | Employee

Hi @Nantu, I am sorry I missed this! Are you still having issues with this? If so, please let me know.

Carla,
Zoom Community Team

Newcomer

I have same problem when ivwsnt to join a meet get invalid id...... However other person join that meet and dont have this problem

Community Champion | Employee

Hi @Alirezaaa thank you for posting for the first time and welcome to the Zoom Community!

Please follow the steps outlined in the following support article to troubleshoot invalid meeting id: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068841

I hope this helps!