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Forum|Forum|1 year ago
March 21, 2024
5 replies
3 views

Zoom updated and ever since the video of myself is long and thin and the thumbnails of participants are only visible in the top left hand corner of their boxes, also long and thin

Video

J

Jugreen

Newcomer

Same. Looks like many people have the same issue.

CarlaA

Community Manager

Hi @tina9 @Jugreen,

Can you confirm if this is only happening via the Zoom app or also via web?

Thank you!

T

tina9Author

Newcomer

I have only used the app

i will try and let you know

did you say zoom is looking into this. Thank you so much

tina

J

Jugreen

Newcomer

I can't confirm whether it was happening in the web browser. I was only using the PC application. I have uninstalled the update and installed an older version and this solved the problem for now.