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Funeral Recording Missing...All I see are recordings of participants

QuinnTeam
Newcomer
Newcomer

Hello, can someone please help.  I recorded my mothers funeral but the recordings only show participants...I dont see the recording itself.  

3 REPLIES 3

crchan123
Zoom Employee
Zoom Employee

Hi @QuinnTeam, I am so sorry for your loss. I know it has been a while since you initially posted, but I want to make sure you receive assistance. Were you able to locate the recording?

I need help, too. 

jrl4maggiesday
Newcomer
Newcomer

Hi there, I am trying to find a solution to a lack of a recording at my mother's funeral service... I am desperately hoping that there might be a way to retrieve the 45 mins we had from the Zoom server?? 

I am devastated that I cannot send it to elderly relatives who weren't able to do the Zoom meeting....help please??