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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Frequent occasional audio and video glitches during calls

FA14
Newcomer
Newcomer

"I've been using Zoom for both personal and professional meetings for my clients, and I've noticed an issue that's been quite disruptive. In recent weeks, I've experienced occasional audio and video glitches during calls, which impact the quality of the meetings.

 

It's frustrating for both myself and my participants, and it's affecting our ability to communicate effectively. Has anyone else encountered similar problems, and what steps have you taken to address them? I'd greatly appreciate any insights or solutions to help improve the overall reliability of Zoom for our meetings. Thanks!" 

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