Format not supported when viewing a recording in an iframe | Community
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Newcomer
May 19, 2022
Question

Format not supported when viewing a recording in an iframe

  • May 19, 2022
  • 1 reply
  • 2 views

When viewing recordings in an i-frame on a 3rd party application(LMS) within a browser it gives an error stating "Format not supported"

    1 reply

    alexisbrown
    Community Manager
    Community Manager
    May 19, 2022

    Hi @itjaro ,

     

    I would recommend uninstalling Zoom and then trying again to see if that helps resolve the issue. Otherwise, to best troubleshoot, please share what system and browser you are using.

     

    Thanks!

    Alexis