cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Finding a trashed cloud recording

LindaW1
Newcomer
Newcomer

ā€Ž2023-02-26 12:40 PM

I trashed the audio recording of a meeting from two days ago. I went to retrieve it and the trash bin shows 9 recordings are available. but when I open the trash, only two recordings show neither one is the most recent. How do I find the missing seven recordings, one of which is the audio recording of my meeting?

0 Likes
2 REPLIES 2

Jameswalter
Contributor III
Contributor III

ā€Ž2023-02-27 01:45 AM

How to recover a deleted cloud recording in the web portal
Sign in to the Zoom web portal.
In the navigation menu, click Recordings.
At the top right, you will see a Trash icon if there are any cloud recordings in the trash.
Click the icon to see any deleted cloud recordings.

0 Likes

LindaW1
Newcomer
Newcomer

ā€Ž2023-02-27 03:27 PM

The problem is that the file I want to recall does not show up on the list under TRASH, even though TRASH shows that there are  9 files available - only two files are visible. The file I am looking for is less than a week old - it should have been visible in TRASH.

0 Likes