cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Finding a recorded meeting

afugazzi
Newcomer
Newcomer

‎2024-04-10 02:36 PM

Hi,

I think my recording is a local one. I have the three options, open, convert, delete, when I click on the recorded meetings. When I click on convert I get the message Failed to Convert Recording Cannot find the files to convert. Please make sure the following files are in the recording folder, then convert your recording by double-clicking the file.

 

double_click_to_convert_01.zoom

double_click_to_convert_02.zoom

 

Then I can cancel or open destination folder. When I click open destination folder it opens the folder but then I get stuck. I can double click audio and I can hear it. I can double click on the zoom icon with the green check mark and I get the same failed to convert recording message again. The other icon I can click is  what looks like a white piece of paper with a corner folded over that says recording.conf with a red dot and white x on it. I have no idea where my video is. Can anyone help? Also, how can I hear the video but can't see it?

I have no idea w

Topics:
0 Likes
0 REPLIES 0