Filing complaint against Zoom client for "Zoom spam" | Community
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Newcomer
Jadziya
Newcomer
August 22, 2024
Question

Filing complaint against Zoom client for "Zoom spam"

  • August 22, 2024
  • 3 replies
  • 0 views

Hi,

I would like to file a complaint against a driving school that got a hold of my email address and keeps sending me unsolicited invitations to their advertising webinars which claim that I registered for their webinar. I have asked them to remove me from their webinar list, and they have not. This is deeply annoying, and I would guess they are doing it to other people. Is there any way to report someone for "zoom spam"?

I am a basic/free user so do not have access to customer support or web tickets. 

      3 replies

      H
      Newcomer
      HH3
      Newcomer
      August 29, 2024

      Im a paying "business" customer and its the same for me... zoom keeos sending spam mails and have no option to unsubscribe (which would be illegal in the EU...) 😕😕

      CarlaA
      Community Manager
      CarlaA
      Community Manager
      February 6, 2025

      Hello @Jadziya@ @HH3 thank you for taking the time to report this issue.

       

      Our Trust & Safety team is working hard to take appropriate action based on the results of their ongoing investigation. You can help us by continuing to submit spam reports via the T&S webform: https://zoom.us/trust-form. Thank you for your continued patience as we work to resolve this issue!

      MGSR
      Community Manager
      MGSR
      Community Manager
      April 23, 2025

      Hello Community Members,

      Thank you for your patience and continued support—we truly value your feedback.

      We're excited to announce the rollout of our enhanced unsubscribe experience. For lower-tier webinar licenses, all webinar-related emails will now include an unsubscribe link at the bottom. With a single click, recipients can immediately unsubscribe from all webinar communications associated with that Zoom account.

      If you change your mind, you’ll have the option to resubscribe right from the confirmation page—making the process quick and seamless.

      To help us maintain a trusted email experience, please continue reporting any spam senders via the following link: https://zoom.us/trust-form.

      Thank you for being a part of our community as we work to improve your Zoom experience.

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