Failed to convert recording

Hi Hicham

Please follow below procedure & see if it helps...

1. Sign out of Zoom on both the web and desktop application

2. Restart the machine (Not Shutdown).

3. Once restarted, sign back into the Zoom app and try to convert the recording manually again.

The way above of RajanB works😍. Now i can convert to see my recording in Zoom. Thanks so much!

I cant get mine to work either.  I went to the zoom/bin file and double clicked on zTscoder.exe   Nothing happened.  When I click on double_click_to_convert_01.zoom   I get that destination folder error.   I moved everything to another folder... but it doesn't let me move the double-click file.   Very frustrating!!!

I am having this same issue where my meeting did not save to my desktop because another meeting was still converting. The recording is not showing up under the recording section. Am I looking in the wrong place?

I faced the exact same problem and restarting my machine did not help. But i did one thing. I left the laptop for some time (it was night so i thought id attend to it next morning). 

Next day i searched for the appdata folder in mt laptop like this:

On windows OS, right click on the windows icon and click on run - a small dialogue box appears

type %AppData% on it and click okay

It shall take you to this file path  - (username)>AppData>Roaming .... (I couldn't find it manually earlier - and this was a relief!)

Go to the zoom folder and click it open. In the meanwhile, keep your desktop zoom app open (This is important as zoom needs to be open to convert the file when you finally find it - You WILL find it, don't worry.)

In the Zoom folder, open the bin folder.

Search for the file named zTscoder and double click it. (LIke i said, make sure your zoom desktop is open - this is the zoom icon that appears on the taskbar.)

It shall take you to the recorded but not converted meeting. (Tears of JOY!)

Double click on the file you wish to convert and zoom shall convert it.

Hope this helps everyone who reads this discussion.

Try copy-pasting everything in the folder that contains the files "double_click_to_convert_01.zoom" into a new folder, and delete any video or audio files from the new folder. So there should be 1 or 2 or more .zoom files and a few other text files likely.... then try double clicking on the file "..._01.zoom"...

The converting process should start...

Watch this video I made. It is very simple. Just delete the video and audio file in the recorded folder and double click the zoom raw file again. https://www.youtube.com/watch?v=1MdWRnr2UQg

I have a macbook and belongs to my company. My issue was related to a system permission.

1. Quit Zoom and restart your computer
2. Open zoom and record to computer. A privacy and security prompt appeared and I entered my credentials (you need system admn rights)

That worked for me!

Copy two recording files to a new folder and double-click. It will start converting.

Although none the suggested solutions completely worked for me, with a little tweaking here's what worked on my Windows 11 PC:
1.  Similar to one of the other suggestions, find where the unconverted file is stored. I have previously set up the default storage location in my settings, so I was able to find the file by going to that folder.  Another way to find it is to search for "double_click_to_convert" on your computer.  If your search comes up with several files with the same name - match the date and time with the recording.
2. Make sure that you completely quit the Zoom program.
3. Using the Window Task Manager (you can search for this in your start menu or hit Ctrl-Alt-Delete and choose Task Manager), make sure to end any processes associated with Zoom. 
4. Restart Zoom.
5. Double-click on the "double_click_to_convert" file you found in the previous steps.

Hope this helps!