cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Facial view changes

Sakran
Newcomer
Newcomer

When I begin a Zoom session my face is seen in normal size.  As soon as one other joins the session my face is seen as in a distance.  The distant view also appears when I join another's session.   All other participants faces appear at normal distant.  How can I prevent my face from appearing in the distance?

4 REPLIES 4

Sakran
Newcomer
Newcomer

Thank you.

If someone replies, will I receive a notification, or do I need to go to Meetings (under Products) and scour various replies?

Thank you for your assistance.

Sakran

Spoiler
 

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Sakran 

 

In your Zoom Video Settings, I would recommend enabling Original Ratio - and maybe the HD option also.

 

 

Sakran
Newcomer
Newcomer

Thank you Rupert,

When I checked my video settings both options you mentioned were already preselected.  Must be something else.  Any idea?