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Facetime cam on a MacBook Pro (M1) keeps shutting down during meetings

dotansh
Newcomer
Newcomer

‎2023-02-06 07:08 AM

I have been using Zoom on my MacBook Pro for almost two years with no problems.

Recently, my built-in facetime camera shuts off during meetings randomly from 1 second to 10 minutes into the session. It is turned back on if I stop and restart my video but it shuts off again at random.

I have tried to update to the latest version.

I have uninstalled and reinstalled Zoom on the desktop

I have shut down every other app running in parallel.

I have opted out of hardware acceleration, both incoming and outgoing.

Nothing seems to work.

Please help.

Thanks

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1 REPLY 1

RandallCraig
Newcomer
Newcomer

‎2023-03-23 09:48 AM

I have the same problem, with both my built-in camera, and an external USB camera.  Driving me nuts, and is making zoom unusable.  The video flicks on and off continually.  ZERO problems using MS-Teams, so I know it's zoom.  (I have a MacBook Pro m1 Max with 64GB RAM)

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