FORGOT PASSWORD OF EMAIL AND FORGOT PASSWORD OF ZOOM ACCOUNT | Community
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Newcomer
pereaustin
Newcomer
December 19, 2022
Question

FORGOT PASSWORD OF EMAIL AND FORGOT PASSWORD OF ZOOM ACCOUNT

  • December 19, 2022
  • 2 replies
  • 1 view

Hi someone can support me for my problem, i cant open my zoom account because i forgot my password, and then when i click the forgot password on zoom account , it says send the verification code on email registered on zoom account, and the 2nd problem is the email that already registered in zoom account is also i forgot the password.. someone can help me on my problem thankyou

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    January 2, 2023

    Welcome to the Zoom Community, @pereaustin.  Sorry for the lateness of getting a reply to you.

     

    Have you resolved your account access issue?  Seems to me like you first need to get the password worked out for your Email account.

     

    If you are still having access issues, members of the Zoom Community don’t have access to account information or ability to make changes to accounts.   I'd highly suggest submitting a Support Ticket directly to Zoom Staff at:
    https://support.zoom.us/hc/en-us/requests/new 

    R
    Newcomer
    rc8
    Newcomer
    March 16, 2023

    try this link and do what it says. Got to email and there it's supposed to help you get a new password. I don't know if it will work for you but it worked for me

    https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password#h_01EDENY6BWDBXWRTYVS358PD32

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