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Expired Recordings

littlenikah
Newcomer
Newcomer

‎2023-03-10 12:09 PM

 
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2 REPLIES 2

littlenikah
Newcomer
Newcomer

‎2023-03-10 12:11 PM

Good Day:

I recorded something very important December 2021. I now longer have the paid account only the link to the recording. When I went to view it I received the message that 

You cannot view this recording.
Cloud Recording plan expired 
If I pay for the plan will I be able to access the video again? 
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willjoe2442
Contributor I
Contributor I

‎2023-03-14 02:11 AM

In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording.

 

Regards,

Will

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