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Newcomer
GrantW
Newcomer
January 9, 2023
Question

Exceptions to default settings

  • January 9, 2023
  • 2 replies
  • 0 views

Our organization's policies have changed and I need to make groups to allow certain employees greater permissions than the default. Specifically, I need to disable recording as a default and allow certain people the ability to record, with different retention policies. What I've found is that if I lock out recording at the account level - affecting all users - I'm unable to create a group that is then permitted to record. How can I create groups with permissions less restrictive than the default?

 

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    February 6, 2023

    Hi @GrantW first suggest looking into the KB on Managing user groups and settings should further clarify groups, adding groups and users. 

    G
    Newcomer
    GrantWAuthor
    Newcomer
    February 6, 2023

    Hi - Thanks for the reply. I went there first and it was not helpful for my needs. I need the default setting to be the most restrictive and groups to be exceptions for greater permissions based on business unit need. Instead, Zoom groups allow adding restriction to the default which must be the least restrictive for any of the groups to actually work. This causes a problem when a user joins the account is now in the least restrictive group rather than the most. A random user having the most freedom is the opposite of what I need.

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