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Error "zoom may not be supported by your browser" when trying to initiate via in-app browser

onegregwiley
Newcomer
Newcomer

‎2022-07-11 04:14 PM

Hello.  We are trying to host a live meeting. We typically do that via an in-app browser, but have recently being seeing the error, "zoom may not be supported by your browser". 

 

This is on iOS 15 using the web view SDK. Is there anything we can do when initiating the meeting to prevent folks from seeing this error? 

3 REPLIES 3

oo1
Newcomer
Newcomer
In response to RachelGomez123

‎2022-11-07 11:06 AM

can you help me

0 Likes

RN
Community Moderator | Employee
Community Moderator | Employee
In response to oo1

‎2022-11-07 11:21 AM

Hi @oo1 welcome to the community! How can we help?!

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Zoom Community Moderator
he/him/his

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DAndrews
Newcomer
Newcomer
In response to RN

‎2023-10-09 03:54 PM

I'm helping someone who is having this error on iPad and iPhone. We are trying to join a Zoom meeting room using a link and continually get the error message "zoom may not be supported by your browser." I have installed the app but don't have a meeting number/password for the meeting room, just the link. I expected the link to open the app but it does not. 

0 Likes