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Error code 401

Cranesbill
Newcomer
Newcomer

‎2024-01-12 10:06 AM

I have uninstalled and reinstalled Zoom, I have created a new password, I have restarted my computer many times and when I go to create a meeting, once I put the time in, I get the error message 401.  Desperate to get this fixed.

I am on Windows 11

Topics:
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2 REPLIES 2

YaBoiB
Community Champion | Employee
Community Champion | Employee

‎2024-01-12 10:14 AM

Hello @Cranesbill, 

 Try this for me, run a clean zoom from this link here and see if this clears up that error. 

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146#collapsePC:~:text=on%20you...

 

 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?
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CarlaA
Community Moderator | Employee
Community Moderator | Employee
In response to YaBoiB

‎2024-01-19 10:43 AM

Hi @Cranesbill!

 

Checking in to see if you found @YaBoiB suggestion helpful. I would also like to suggest following some of the other troubleshooting steps listed here: Zoom error code 401

 

Let us know if that helps! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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