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Error code 1132 every time I sign into a meeting--then must reset my passcode each time

librarian11111
Newcomer
Newcomer

Hi. Every time I use Zoom and try to sign into a meeting, it claims I have an error code 1132--that I must reset my password. I then reset it and get into the meeting--which is good. But that will happen again (that error message and needing to reset my passcode) the next time I try to logon to Zoom meetings--even though I've made an accurate note of my Zoom sign in password. What can I do to prevent this/stop this from happening?

Thanks in advance for your help.

 

--Librarian11111

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @librarian11111 –

 

In researching this, all I found was this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/5875093467533-Zoom-error-code-1132

The volunteers in the Zoom Community don’t have access to account information. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 


Ray -- Happy holidays, everyone!

View solution in original post

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @librarian11111 –

 

In researching this, all I found was this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/5875093467533-Zoom-error-code-1132

The volunteers in the Zoom Community don’t have access to account information. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 


Ray -- Happy holidays, everyone!