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Error Starting Zoom

rodhoff
Newcomer
Newcomer

‎2021-08-20 05:32 AM - last edited on ‎2022-03-25 09:57 AM by Community Moderator | Employee

When trying to loging to Zoom Client, I get the following error:

 

"It looks like we are unable to connect. Please check your network connection and try again."

 

Windows firewall is disabled.

 

 

Already tried ipconfig /flushdns and netsh winsock reset.

 

Zoom works in the browser.

 

Does anyone have any idea on what could be happening?

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1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

‎2021-08-20 08:43 AM

@rodhoff Please  try changing your DNS to Google (8.8.8.8 and/or 8.8.4.4) > flush DNS > try again to see if the issue persists. If it does not persist it is an issue with the DNS. If it does persist you may need to submit a support ticket to Zoom for further investigation. Thank you.

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