cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Error Starting Zoom

rodhoff
Newcomer
Newcomer

When trying to loging to Zoom Client, I get the following error:

 

"It looks like we are unable to connect. Please check your network connection and try again."

 

Windows firewall is disabled.

 

 

Already tried ipconfig /flushdns and netsh winsock reset.

 

Zoom works in the browser.

 

Does anyone have any idea on what could be happening?

1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

@rodhoff Please  try changing your DNS to Google (8.8.8.8 and/or 8.8.4.4) > flush DNS > try again to see if the issue persists. If it does not persist it is an issue with the DNS. If it does persist you may need to submit a support ticket to Zoom for further investigation. Thank you.