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Error Message when clicking on link to join meeting "libcrypto-1_1 dll was not found"

hking03
Newcomer
Newcomer

‎2024-07-14 07:36 AM

Hi,

 

I use Zoom on my windows laptop and, seemingly randomly, one time when I went to click on a meeting link it showed this message that libcrypto-1_1 dll was not found. I uninstalled and reinstalled Zoom, and my windows OS is up to date, but it still shows this message. I can login to my account on the app but when clicking a "join" link it shows this error. I'm a complete layman when it comes to PCs etc so not sure how to figure this out?

Thanks,

Holly

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