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Error Message/Can't log in

DrTruth
Newcomer
Newcomer

Hi,

I am having trouble logging into zoom to start a meeting and to join a meeting. 

I am receiving the error message "The application 'zoom.us' is not open anymore."

What should I do? I have a MacBook.

 

Thank You, 

 

Dr. Truth

 

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @DrTruth! I'm sorry for the inconvenience you experienced. Can you kindly do a clean reinstall with the latest version for Apple and let us know if the issue persists? 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

DrTruth
Newcomer
Newcomer

Hi Mark, Thank You. I had to install the newer version of zoom. Now it is working.