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Error 5003

Musab_Ahmed
Newcomer
Newcomer

‎2022-11-04 04:10 AM

hey, I have a problem with joining the meeting via Zoom. When I open the Zoom application on the iPad, the problem appears, but if I open it from the computer or any other device, I can enter, so I think that this problem is only in Zoom on my iPad how can i solve this problem.

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Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2022-11-04 05:52 AM

If you are receiving error code 5003, this means that an issue is preventing a connection between your device and Zoom’s servers.

 

How to fix it

To solve this issue, perform any of the following solutions:

Reinstall Zoom

  1. Uninstall Zoom.
  2. Download and install the latest version of Zoom.

Check your network firewall and proxy settings

  • Contact a network administrator to check your firewall and proxy settings.
  • Disable any antivirus software that might be interfering with your connection.
  • Check with your internet service provider if you can connect to the Zoom service.
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