Enforcing 10 minute wait time before you can re-enter and host a meeting | Community
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Newcomer
January 19, 2023
Solved

Enforcing 10 minute wait time before you can re-enter and host a meeting

  • January 19, 2023
  • 9 replies
  • 0 views

Why do I have to wait 10 minutes before resuming hosting my meeting? I am unable to re-enter the meeting I was hosting after the 40 minute call limit kicked in. This has happened twice today, in two different meetings, I receive a message  telling me I have to wait 10 minutes before I can resume hosting. Can you verify that this is now what you are officially doing? Are you now forcing people to either purchase a subscription or to look for other free video hosting communication platforms?

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    Best answer by CarlaA

    Hi @MeganJaneHunter ,

     

    I can confirm that this behavior is not an error message. Zoom is constantly innovating our product offerings and testing ways to support Zoom customers’ many use cases. To avoid a break in between future free basic meetings, upgrade to Zoom One Pro to enjoy the flexibility of hosting unlimited back-to-back meetings with no breaks.

     

    Sharing a special offer below gifting your first 2 months free, plus enjoy 1 year of unlimited Whiteboard on us. Terms Apply. Get Offer.

     

    Disclaimer:
    This offer is only available to new customers purchasing a Pro Monthly Plan Online. This offer is not available to customers with pre-existing discounts. Maximum of 9 Monthly or Annual Licenses per Purchase. This coupon has no cash value and can only be used for up to 9 Pro Monthly or Pro Annual Licenses. Coupon must be redeemed by 2/28/2023 at 11:59PM PT and will be effective for 2 Monthly billing cycles. This cannot be combined, exchanged, or used in conjunction with any other offer. Please note that Federal, State and Local governments are not eligible for this promotion. These fees are exclusive of taxes.

     

    Carla,
    Zoom Community Team

    9 replies

    CarlaA
    Community Manager
    CarlaAAnswer
    Community Manager
    January 19, 2023

    Hi @MeganJaneHunter ,

     

    I can confirm that this behavior is not an error message. Zoom is constantly innovating our product offerings and testing ways to support Zoom customers’ many use cases. To avoid a break in between future free basic meetings, upgrade to Zoom One Pro to enjoy the flexibility of hosting unlimited back-to-back meetings with no breaks.

     

    Sharing a special offer below gifting your first 2 months free, plus enjoy 1 year of unlimited Whiteboard on us. Terms Apply. Get Offer.

     

    Disclaimer:
    This offer is only available to new customers purchasing a Pro Monthly Plan Online. This offer is not available to customers with pre-existing discounts. Maximum of 9 Monthly or Annual Licenses per Purchase. This coupon has no cash value and can only be used for up to 9 Pro Monthly or Pro Annual Licenses. Coupon must be redeemed by 2/28/2023 at 11:59PM PT and will be effective for 2 Monthly billing cycles. This cannot be combined, exchanged, or used in conjunction with any other offer. Please note that Federal, State and Local governments are not eligible for this promotion. These fees are exclusive of taxes.

     

    Carla,
    Zoom Community Team

    Newcomer
    May 1, 2023

    No, you are not supporting  your customers. You are making them leave because the basic package doesn't  create revenue.

    Newcomer
    April 27, 2023

    The 10 minute delay will mean my abandoning Zoom for my charity committee meetrings. Perhaps that's what you want.

    Newcomer
    July 10, 2023

    this is really ridiculous. they just enforced it today

    Newcomer
    July 10, 2023

    Dear Zoom,

    I wanted to take a moment to bid you farewell. It has been quite the journey, but alas, our paths must diverge. As I reflect on our time together, I can't help but marvel at the sheer brilliance of your recent decision-making.

    Your implementation of a 10-minute wait time after each meeting on the basic package is truly awe-inspiring. It's as if you have a deep understanding of the value of time and have graciously bestowed upon us the gift of waiting. How could I ever repay you for such a generous gesture?

    Oh, the memories we shared, Zoom. The countless hours spent staring at my screen, waiting for those precious minutes to pass. It was truly a magical experience, one that I will cherish forever.

    But alas, our love was not meant to last. Your ridiculous behavior has finally pushed me over the edge. I am now a happy ex of yours, free from the shackles of your time-wasting ways.

    So, as I bid you adieu, Zoom, I hope that your company falls harder than the admiration I once had for you. Farewell, and may you continue to bring joy to others with your baffling decisions.

    Sincerely,

    A Former User

    Newcomer
    July 14, 2023

    After nearly 4 years of using Zoom, I guess it is time to bid good bye. With the eye-watering subscription rates, I will not be using the pro version, as I use zoom mostly for 1-1 private conversations. And kicking people out of meetings for 10 minutes is just extortionary tactic IMO. You could have given a choice for basic users to get onto a more affordable package, for less than 3 or 4 people in a call... but then again, who am I to suggest what you do with your company? Thank heavens there is plenty of competition!

    Newcomer
    July 17, 2023

    I have been force to move to another provider. I have been a user for more that 5 years, but your rates are too expensive for natural people, these rates are for companies.  Very bad costumer service, you don't provide any alternative for people who work at home and have to pay for electricity, internet, facilities, etc. Too much. I will use WHEREBY!

    Newcomer
    July 18, 2023

    I am an 80 year old grandfather on a very limited pension who teaches each of my 2 youngest grandchildren separately, one right after the other on the same afternoon after school, every week. And this 10 minute delay is helping me and them how?

    Carla, you, and especially management, since you are only the messenger, may want to watch this clip from the 1980 movie Airplane!, particularly the last two signage sections:

     

    https://www.youtube.com/watch?v=lfCgVW35kN4

     

     

    Newcomer
    July 21, 2023

    THANKS! I've been looking for a good reason to jump over to Google Meet for a while. I have and use a zoom pro account for work, but regularly use the free version just to chat with friends and family. No way I'm paying you guys more money. IMHO this is the beginning of the end. The only reason we started using this professionally was because a bunch of us already used it for free personal use. 

    Newcomer
    July 30, 2023

    i think they listened and they removed it yay

    Newcomer
    July 30, 2023

    Where did you find that out? Thanks.