Encryption Required Cisco

Forum|Forum|2 years ago
October 18, 2023
1 reply
2 views

I have this problem

I tried to join zoom meetings with my Cisco Codec Plus p60 but i get this error message:

"The meeting you are attempting to join requieres SIP/H.323 Endpoint to have encryption enabled. Your device either does no have encryption enabled, or does not support the minimum encryption system requirements."

Anyone else has happened?

bstrelko

Community Champion | Customer

1.) Have you been able to join Zoom meetings with this codec previously? Is this a new setup?

2.) Is this particular meeting a meeting on your company's Zoom account or on an external account?

If it's hosted on your own account, please check to see if the following setting is available (via Account Settings):

If it is, you'll need to check the encryption settings on your Cisco codec to make sure that they comply.

More info on Zoom's SIP/H.323 media encryption standards here:

https://support.zoom.us/hc/en-us/articles/201362723-Media-encryption-for-SIP-H-323

bstrelko

Community Champion | Customer

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