Enable Avatar is not an option in my settings

Forum|Forum|2 years ago
January 18, 2024
3 replies
1 view

I have looked everywhere, in the zoom app, in the web account settings, under meeting advanced settings, avatar is simply not there.

on the zoom app I can see it if I am not logged in, but it says to log in to use it, once I log in it goes away, I have tried with basic free account and a work account both do the same thing.

Please tell me what I am missing.

Meeting Features

H

hakosu

Newcomer

I am currently having the same issue, commenting to bump thread and see if any others have fixes for this

H

hakosu

Newcomer

after scrolling through a few other threads on here, it seems nobody has found a solution to this yet; @Bri could you please help us troubleshoot the issue of why the avatar toggle is not available in settings?

MGSR

Community Manager

Hello @Lottlelazy

Thank you for your contribution, and welcome to the Zoom Community!

The avatars can be enabled by the account owner or those with admin privileges.

You can read more in this article.

Should you need further assistance, please let us know.

H

hakosu

Newcomer

Hi Mark,

I am the account owner of my account, as I signed up for this account recently from scratch. I followed the instructions on your linked article, but there is no setting for Avatars within the "In Meeting (Advanced)" section of my settings. Please let me know how I might be able to find that setting