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Newcomer
JRICHIE68
Newcomer
January 26, 2022
Question

Emergency

  • January 26, 2022
  • 2 replies
  • 1 view

what can a person do if a participant who is on a zoom meeting decides to end their life and we don’t know their information like number or location or last name. Does zoom offer an emergency solution to track that users location along with a 911 call?

      2 replies

      R
      Community Manager
      rn-zm
      Community Manager
      January 31, 2022

      Hi @JRICHIE68, deeply sorry to hear about this! Here are some KB articles on our Emergency Calling and Services. Recommend reporting this to https://zoom.us/trust-form as well. Let me know if you need any help along the way. 

        H
        Newcomer
        HairoftheDogAA
        Newcomer
        April 29, 2023

        We had a similar occurrence with a new attendee and we couldn't reach anyone at Zoom or give anything to emergency services other than all other attendees watching in horror.

         

        Did Zoom give you a workable answer??

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