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Email is missing from the Webinar/Meeting report

Dario_Moreira
Newcomer
Newcomer

‎2022-03-14 10:05 AM

Hello, Since the update mentioned at https://support.zoom.us/hc/en-us/articles/4416109814541-March-2022-FAQ-on-reporting-change I can't make the email appear in the attendee report.
I've tried logging in with SSO, joining without logging in but putting the email when asked but it never works, both in webinar and meeting format.

I'm using version 5.9.7 on both host and participant.
Thanks in advance for any help.

2 REPLIES 2

Stefan-Szczuka
Newcomer
Newcomer

‎2022-03-15 06:12 AM - edited ‎2022-03-15 06:12 AM

Hi! I am seeing the same thing here, our webinar guests are being asked for their name and their email when joining a webinar.

But the email does not appear in the report.

I don't think that this is the correct behaviour because the emails are being asked by the zoom client.

Why even ask when they don't appear in the reports?

This is a major problem, because participants names are not always sufficient...

VillageUrbain
Newcomer
Newcomer

‎2022-03-17 02:46 AM

Hello, I have the same problem.. @Anonymous please fix this !