Edit Button Disabled... Personal-->Meetings-->Personal Room | Community
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Newcomer
georgedean
Newcomer
May 22, 2023
Solved

Edit Button Disabled... Personal-->Meetings-->Personal Room

  • May 22, 2023
  • 7 replies
  • 1 view

I am the owner and only user of this account.

For the life of me, I can not figure out how to change my passcode b/c the EDIT button is disabled. 

 

Location: Personal-->Meetings-->Personal Room

I have a paid account. 

      Best answer by georgedean

      I had to turn this OFF and then back ON... then the edit button was "Active"

       

      7 replies

      Bri
      Community Manager
      Bri
      Community Manager
      May 22, 2023

      Hi @georgedean , I'd be happy to help. Do you know if the Passcode checkbox is selected in the Security section? 

      G
      Newcomer
      georgedeanAuthor
      Newcomer
      May 22, 2023

      Thank you. It is. 

      Ray_Harwood
      Community Super Champion | Customer
      Ray_Harwood
      Community Super Champion | Customer
      May 22, 2023

      Hey, @georgedean.

       

      I’m not sure why your Edit button is greyed out.  This Zoom Support article might be helpful:

      https://support.zoom.us/hc/en-us/articles/201362843-Using-your-personal-meeting-ID-PMI-and-personal-link 

       

      Added July 23, 2025:

      You can’t edit parameters of any meeting in progress, and if anyone is in your meeting, the Edit button will be greyed out. 

        G
        Newcomer
        georgedeanAuthorAnswer
        Newcomer
        May 22, 2023

        I had to turn this OFF and then back ON... then the edit button was "Active"

         

          Bri
          Community Manager
          Bri
          Community Manager
          May 22, 2023

          Glad you were able to get it figured out! Thanks for sharing 💙

          D
          Newcomer
          devanggandhi
          Newcomer
          March 25, 2024

          I'm seeing the same problem and the above solution is not working for me.

            S
            Newcomer
            Stardust
            Newcomer
            February 18, 2025

            I share your frustration. I need to edit my information on Zoom and it is not allowed me to do so it’s been over a year now. I’m not sure why I’m not allowed to change my own personal information, but I’ve tried everything.

              D
              Newcomer
              dnintzel
              Newcomer
              July 23, 2025

              The PMI disable/enable solution didn't work for me either.

              Ray_Harwood
              Community Super Champion | Customer
              Ray_Harwood
              Community Super Champion | Customer
              July 23, 2025

              Welcome to the Zoom Community, @dnintzel.

               

              ts anyone in your PMI meeting? You can’t edit parameters of any meeting in progress, and if anyone is in your meeting, the Edit button will be greyed out. 

              D
              Newcomer
              dnintzel
              Newcomer
              July 23, 2025

              Thanks @Ray_Harwood. That must have been it. I was in the meeting when I tried, but thought it would just not let me edit the current date, but would let me update subsequent dates. I just tried and it is working now. Thanks!

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