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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Ear buds not working

btleighton
Newcomer
Newcomer

‎2021-08-23 10:13 AM

When I plug my earbuds into my computer, they don't work yet I know they work if watching a video on my laptop.  Suggestions?  

 

thanks.  

4 REPLIES 4

Auricia
Explorer
Explorer

‎2021-08-23 11:11 AM

Did you change on the Audio Menu which speaker/microphone to use?

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risinggr
Newcomer
Newcomer
In response to Auricia

‎2021-10-01 09:25 AM

Where is the audio menu? Is it something I change in settings before a meeting or after I start the meeting?

I am not finding an audio menu on my MacBook air laptop

 

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Tim
Zoom Employee
Zoom Employee

‎2021-08-23 04:41 PM - edited ‎2021-08-23 04:42 PM

Tim_0-1629762002026.png

The up arrow next to the microphone button should allow you to select the earbuds if they are recognized by the computer for both microphone and speaker.

 

If you need to adjust levels, you can select Audio Settings in the screenshot above. 

 

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risinggr
Newcomer
Newcomer
In response to Tim

‎2021-10-01 09:26 AM

thank you. The screenshot is very helpful. I don't know where the audio settings are, but I can probably find them. 

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