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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Downloaded Zoom app for Mac but app not 'compatible'?!

rogdodge
Newcomer
Newcomer

‎2025-04-11 06:00 AM

Hi, I am running a MacBook Pro on Sonoma 14.6.1

I have gone to the Download Centre and downloaded the standard Zoom meetings app which all installed fine. Next, I went to the Launchpad and clicked on the Zoom app, but I get a pop up message reading as follows:-

"You can't open the application "zoom.us" because this application is not supported on this Mac".

 

So if it is not supported, why did it download with no error messages !!??

 

please advise

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Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2025-04-13 05:04 PM

hi @rogdodge 

 

please see these support articles:

Installing the Zoom desktop app on macOS

Zoom system requirements: Windows, macOS, Linux

Release notes for the Zoom Workplace app

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

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