Don't get full screen video with Samsung phone

[tsafi]

Hello,
I start my meeting via my laptop (this is the host that records the meeting), and then I log also via my Samsung phone and keep my camera only on my phone so everybody can see only my phone camera but I see that I don't get with the phone fullscreen? I test it with friends and when they have Iphon it is fullscreen but on Samsung, it is not.
 Do you know how can I make my Samsung show fullscreen?

Thanks' Tsafi

[CarlaA]

Hi @tsafi , welcome to the Zoom Community!

I apologize that you have not yet received a reply from the Community, but I would love to assist in any way possible!

Please confirm that your phone can support HD video- and hence fullscreen, by clicking on Settings > Meeting. HD video should appear under Video. Your phone can support full screen if you have this HD video option 🙂. If you have this option on your Zoom mobile app, please enable it.

I hope you find this answer helpful! If you do, please click Accept as Solution so that other members may find this useful as well.  

Thank you! 

Zoom Community Team

[Lydia2]

Did you ever solve this problem? I amhaving the same issue.

Lydia